A leather policy binder on a cream desk at the LaBella front counter

Legal

Terms of Service.

The contract frame for using this site and booking with our studio.

Last updated: today. This page is template-grade and generic. Not legal advice; counsel review pending.

1. Acceptance

By using the LaBella Massage + Skincare website or booking a service, you agree to these Terms of Service. If you do not agree, please do not use the site or book.

2. Appointments

Appointments are reserved specifically for you. We confirm by text and email as a courtesy. It is your responsibility to remember your appointment date and time. Late arrivals may shorten your service at the provider's discretion; arriving 15 minutes or more after your scheduled time may be treated as a no-show.

3. Payment

A valid credit or debit card is required to book online. Your card is not charged at booking. Payment is collected after the service has been completed. Service prices may change without notice until a booking is confirmed.

4. Refunds and credits

Completed services are non-refundable. If a cancellation or no-show fee applies, it will be billed to the card on file. Refunds, when issued, are processed back to the original payment method. Gift certificates and packages follow the terms set out in our Gift Certificate Terms.

5. Cancellation and no-show

Our cancellation and no-show terms are described in detail on the Cancellation and No-Show Policy page. By booking, you agree to those terms.

6. Health and consent

Some services require a consultation, an intake form, or written informed consent. We may decline, modify, or reschedule a service for health, safety, or contraindication reasons. Please review our Informed Consent and Contraindications page before your visit.

7. Intellectual property

All content on this site, including text, images, logos, and design, is owned by LaBella Massage + Skincare or its licensors and is protected by copyright and trademark law. You may not copy, reproduce, or republish site content without written permission.

8. User conduct

You agree not to misuse the site, attempt to disrupt it, or submit content that is unlawful, defamatory, or infringing. We may suspend access for violations.

9. Third-party services

Bookings are processed through Boulevard. SMS notifications are sent through our SMS provider. We are not responsible for the acts or omissions of these third parties, but we choose providers that maintain reasonable safeguards.

10. Limitation of liability

To the maximum extent permitted by law, LaBella Massage + Skincare is not liable for any indirect, incidental, special, or consequential damages arising from your use of this site or our services. Our total liability for any claim will not exceed the amount you paid for the relevant service.

11. Disclaimer

Services are provided for relaxation, wellness, and cosmetic purposes. They are not medical care and are not a substitute for diagnosis or treatment by a licensed medical provider. Results vary by individual.

12. Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Tom Green County, Texas.

13. Changes to these terms

We may update these terms from time to time. Continued use of the site or our services after a change means you accept the updated terms.

14. Contact

Questions about these terms? Email [email protected] or call (325) 703-6777.

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